1. Who We Are
CYBER SWISS ARMY KNIFE SQUADS LLC (“we,” “our,” or “us”) provides cybersecurity consulting, incident response, infrastructure security, compliance support, and advisory services. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with us, our services, or our websites.
Business Name: CYBER SWISS ARMY KNIFE SQUADS LLC
Address: 30 N Gould St, Suite 4000, Sheridan, WY 82801, USA
Contact: [email protected]
2. What Information We Collect
We collect the following types of personal information:
A. Information You Provide:
- Full name, email address, phone number
- Business or organization name
- Message content or ticket information
- Survey or feedback responses
- Payment details (via third-party processors)
B. Automatically Collected Data:
- IP address, browser type, device info
- Pages visited, time spent, referral links
- Cookies and tracking data (via tools like Google Analytics)
C. From Other Sources:
- Publicly available business information
- Referrals or integrations with third-party systems (e.g., Microsoft, Upwork, Fiverr)
3. Why We Collect Your Data
We use the information to:
- Deliver our consulting, support, and security services
- Send transactional SMS/email updates (e.g., ticket status)
- Respond to inquiries or schedule meetings
- Conduct security assessments and compliance reporting
- Improve our website, services, and communications
- Send occasional service updates or marketing offers (only with consent)
4. How We Use and Share Your Data
We may share your data with:
- Internal staff and contractors under NDA
- Third-party services for communication, payment processing, or ticketing (e.g., Stripe, Calendly, Microsoft, SendGrid)
- Legal authorities if required to comply with laws
We do not sell or rent your data to third parties.
5. Legal Bases for Processing (for EU/UK Visitors)
We process personal data under the following lawful bases:
- Consent: You have given clear permission
- Contract: Necessary to perform a contract with you
- Legal obligation: Required by law
- Legitimate interests: For security, fraud prevention, and service improvements
6. Retention of Data
We retain personal data:
- For as long as necessary to provide services
- For 7 years where legally required (e.g., invoices)
- Until a deletion request is made and no legal reason prevents it
7. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw marketing consent
- Object to or restrict processing
- File a complaint with a data protection authority
To exercise your rights, email us at [email protected].
8. Cookies & Tracking
We use cookies to:
- Analyze website traffic and visitor behavior
- Improve user experience
You can manage cookie preferences through your browser settings.
9. Data Security
We use reasonable technical and organizational measures, including:
- Encryption and access control
- Regular vulnerability scans
- Audit logs and password protection
While we take strong precautions, no system is 100% secure.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
11. International Transfers
If you are located outside the U.S., your data may be transferred to our servers in the U.S. We use safeguards such as Standard Contractual Clauses (SCCs) when required.
12. Updates to This Policy
We may update this Privacy Policy as needed. The latest version will always be available on our website. We will notify you of significant changes by email or website notice.
13. Contact Us
If you have questions or concerns about this policy or how your data is handled:
CYBER SWISS ARMY KNIFE SQUADS LLC
30 N Gould St, Suite 4000, Sheridan, WY 82801, USA
Email: [email protected]
View our SMS-specific privacy and terms:
SMS Privacy Policy
Messaging Terms & Conditions